AML/CFT Training – Design and Delivery
AML/CFT training helps teams recognise risk, respond appropriately to warning signs and make decisions in line with the organisation’s procedures. At Dueveris AML, we design and deliver training tailored to participant roles, the business model and real cases involving KYC, KYB, screening, transaction monitoring and reporting – from foundational training for operational teams to workshops for AML Officers and senior management.
SPEAK WITH AN EXPERT ABOUT AML/CFT TRAININGCan Your Team Apply AML/CFT Requirements in Real Cases?
Knowing the terminology and the procedure is not enough. The team must be able to recognise risk, gather the required information and escalate a case appropriately.
It is worth reviewing team capabilities when:
It Is Unclear When to Escalate a Case
Employees recognise a risk signal but do not know when it should be referred for further review.
KYC Decisions and Alert Handling Are Inconsistent
Similar cases are handled differently by different individuals or teams.
New Team Members Do Not Know How the Organisation Operates in Practice
They understand AML/CFT basics but do not know the company’s procedures, roles or escalation paths.
An Alert Is Treated as Confirmed Risk
The team does not distinguish between a signal requiring review and an established AML/CFT concern.
An Audit or Inspection Has Identified Operational Errors
Gaps repeatedly appear in documentation, decisions or the application of procedures.
A Product, System or Onboarding Process Has Changed
Existing knowledge no longer reflects the new operating model or related risks.
Management Needs a Better Understanding of Its Responsibilities
There is insufficient clarity around oversight, higher-risk case approvals and reporting.
Training Is Formal but Does Not Support Decision-Making
Participants know definitions but cannot apply them to a specific case.
AML/CFT Training Should Not Be One Programme for Everyone
Different roles make different AML/CFT decisions. Operational teams need to recognise risk signals and refer cases onward, while AML Officers and management need to assess risk, escalation requirements and next steps.
| One Training Session for Everyone | Role-Tailored Programme |
|---|---|
| One presentation for the entire company | Scope tailored to participants’ responsibilities |
| Regulations and definitions | Procedures, decisions and real cases |
| Generic examples | Case studies relevant to the organisation’s business |
| Attendance record | Verification of understanding and areas requiring support |
| One-off activity | Knowledge updates following changes, audits or incidents |
The objective is not to provide as many definitions as possible. It is to prepare the team to recognise risk correctly, escalate cases appropriately and apply procedures in practice.
Who Do We Train?
We tailor each programme to the participants’ roles, responsibilities and the decisions they make within AML/CFT processes.
Senior Management and Executives
AML/CFT oversight, risk, governance and decisions involving higher-risk cases.
AML Officers and Compliance Teams
Risk assessment, KYC/KYB, EDD, screening, monitoring, escalations and quality assurance.
Operational and Onboarding Teams
Data collection, recognising risk signals, case documentation and escalation.
Sales, Customer Support and Relationship Managers
Recognising red flags, customer communication, confidentiality and proper information handover.
Risk, Internal Audit and Quality Assurance Teams
Process testing, error analysis and assessment of AML/CFT decision quality.
Product, Technology and Data Teams
The impact of products, automation, tools and data on AML/CFT risk.
What Can an AML/CFT Training Programme Cover?
We tailor the training scope to participant roles, processes and risks relevant to the organisation.
AML/CFT Fundamentals and Employee Responsibilities
Obligations, responsibilities, risk indicators and escalation rules.
KYC, KYB and Beneficial Ownership
Customer identification, data and structure analysis, and decision documentation.
Risk Assessment and EDD
Higher-risk customers, source of funds, source of wealth and approval processes.
PEP and Sanctions Screening
Alert interpretation, match analysis and appropriate next steps.
Transaction Monitoring and Alerts
Analysis of unusual activity, customer context and decision documentation.
GIIF Reporting and Confidentiality
Recognising cases requiring escalation and applying secure communication rules.
AML/CFT Procedures in Practice
Applying procedures to day-to-day decisions, forms and workflows.
Data Protection in AML Processes
Secure handling of customer data, documents and sensitive information.
Case Studies Instead of Abstract Definitions
The greatest value comes from training based on situations that actually arise in the team’s work. Participants learn what information to collect, how to assess risk, when to escalate a case and how to justify a decision.
Activity Inconsistent with the Customer Profile
The customer declares a low-risk profile, but their data or behaviour indicates otherwise.
Complex Ownership Structure
A company has a multi-layered structure, and identifying the beneficial owner requires additional analysis.
PEP or Sanctions Alert
A tool identifies a potential match, and the team must determine whether it relates to the correct person.
Unexplained Source of Funds
The customer does not provide sufficient information to justify the origin of their funds or wealth.
Unusual Transaction Activity
An alert may have a legitimate business explanation, but requires comparison with the customer’s profile and transaction history.
A Matter Requiring Escalation
An employee receives information from a customer, partner or another team and must decide what to do next.
How Does the Training Engagement Work?
1. Understanding Your Organisation
We analyse participant roles, processes, procedures and key risks.
2. Designing the Programme
We define the scope, objectives, level of detail and training format.
3. Preparing Materials and Case Studies
We create examples tailored to your customers, products and the team’s real decisions.
4. Delivering the Training
We deliver training online, on-site, in a hybrid format or as a workshop.
5. Assessing Understanding
We test knowledge through quizzes, scenario-based questions or casework.
6. Summarising Results and Next Steps
We identify areas requiring further support and recommend additional training modules.
Knowledge Assessment and Training Documentation
Attendance alone does not show whether the team can apply knowledge in practice. The scope may therefore include:
Attendance Confirmation
A list of participants and the completed training scope.
Knowledge Test or Scenario-Based Quiz
Assessment of understanding of key AML/CFT rules and decisions.
Results Analysis
Identification of topics requiring further discussion.
Post-Training Materials
Supporting materials for day-to-day use.
Recommendations for the AML Officer or Management
Findings on capability gaps and recommended next steps.
Training Register
Structured documentation of completed training programmes.
Dueveris AML Training Formats
Onboarding Training
AML/CFT fundamentals, organisational procedures and escalation rules for new employees.
Periodic and Refresher Training
Knowledge refreshers, emerging risks and changes in AML/CFT processes.
KYC and KYB Workshops
Customer assessment, beneficial ownership, risk analysis and decision documentation.
Screening and Monitoring Workshops
Alert handling, contextual analysis, escalations and documentation quality.
Management Training
AML/CFT oversight, governance, risk and decisions involving higher-risk cases.
Training Following an Audit, Inspection or Process Change
Practical discussion of gaps, recommendations and new operating rules.
AML/CFT Training and Other Dueveris AML Services
| Service | Primary Purpose |
|---|---|
| AML/CFT Training | Develops team capabilities and practical decision-making |
| AML/CFT Procedure | Defines operating rules, roles and workflows |
| AML/CFT Risk Assessment | Identifies risks and control priorities |
| AML/CFT Audit | Assesses process compliance and effectiveness |
| AML/CFT Inspection Readiness | Organises evidence and operational readiness |
| External AML Officer | Provides oversight, governance and management support |
| AML/CFT Outsourcing | Delivers ongoing operational processes |
Want your team not only to understand AML/CFT, but to apply it in practice?
Let’s discuss a training programme tailored to your organisation’s roles, processes, risks and scale of operations.
Email Us
office@dueverisaml.pl
